• Home
  • AI Receptionist for GP Clinics

    • MayaAI answers your general practice's phone calls, handles routine appointment requests in your practice management system and passes everything else to your team.

    What MayaAI handles for a GP practice

  • Answers routine calls 24/7, including after hours and during the morning rush
  • Books, reschedules and cancels appointments directly in Best Practice, Cliniko or Halaxy
  • Takes messages and passes callers to your team using rules your practice sets
  • Identifies itself as an AI assistant and never gives medical advice
  • Directs callers describing an emergency to call 000

    • Each clinic is set up individually: we learn your workflows, configure the assistant, connect your system and go live in phases. See pricing or security and privacy.

    GP clinic questions

    Can an AI receptionist book and reschedule GP appointments?

    Yes. MayaAI checks availability and books, reschedules or cancels appointments in your practice management system. Best Practice, Cliniko and Halaxy integrations are live today; supported workflows depend on your system and clinic configuration.

    Is an AI receptionist suitable for a busy GP clinic?

    MayaAI is designed to take routine, repeatable calls such as bookings and common questions so reception staff can focus on patients at the desk. Calls outside the rules your practice sets are passed to your team.

    Does MayaAI give clinical advice?

    No. MayaAI is an administrative assistant only. It does not give medical advice, diagnose or prioritise callers clinically.