Medical AI Virtual Receptionist for Australian Clinics

MayaAI answers every patient call, books appointments directly into your practice management software, and handles routine enquiries — all in a warm Australian voice, 24 hours a day.

What a medical AI virtual receptionist does

MayaAI picks up every incoming call, greets the patient by your practice name, and works through the request the way a trained medical receptionist would — without the wait, the hold music or the missed calls.

Answers every patient call in under 1 second, 24/7

Books, reschedules and cancels appointments in your PMS

Handles prescription refill and results enquiries

Routing: routes urgent calls to the on-call clinician

SMS confirmations and reminders in the patient's name

Australian voice, trained on Medicare and bulk-billing FAQs

Scales across unlimited concurrent calls during peak hours

Never miss a call

Unlimited concurrent lines, always answered.

Books in your PMS

Cliniko, Halaxy and Best Practice live.

24/7 coverage

After-hours, weekends, public holidays.

Privacy Act aligned

Data stays in Australia.

How it works

MayaAI connects to your existing phone number and practice software in under 24 hours. No hardware, no IT project.

Patient calls your clinic

Your existing phone number forwards to MayaAI instantly — no new hardware needed.

AI answers as your practice

MayaAI greets callers in your practice name, with a warm Australian voice.

Books into your PMS

Appointments, reschedules and cancellations write directly into Cliniko or Halaxy.

You see every call detail

Call summaries and outcomes land in your dashboard so your team stays in control.

Medical AI receptionist vs human receptionist

Compare the cost and coverage of a full-time human receptionist with MayaAI's medical AI virtual receptionist.

Medical AI virtual receptionist FAQs

Try a medical AI virtual receptionist in your clinic

7-day free trial. Setup in under 24 hours. No credit card required.