Virtual Medical Receptionist for Australian Clinics

MayaAI is an AI voice receptionist that answers every patient call, books appointments directly into your practice management software, and handles routine enquiries — all in a warm Australian voice, 24 hours a day.

What a virtual receptionist does for your clinic

MayaAI picks up every incoming call, greets the patient by your practice name, and works through the request the way a trained medical receptionist would — without the wait, the hold music or the missed calls.

Answers every patient call in under 1 second, 24/7

Books, reschedules and cancels appointments in your PMS

Handles prescription refill and results enquiries

Routing: routes urgent calls to the on-call clinician

SMS confirmations and reminders in the patient's name

Australian voice, trained on Medicare and bulk-billing FAQs

Never miss a call

Unlimited concurrent lines, always answered.

Books in your PMS

Cliniko, Halaxy and Best Practice live.

24/7 coverage

After-hours, weekends, public holidays.

Privacy Act aligned

Data stays in Australia.

Virtual receptionist FAQs

Try a virtual receptionist for your clinic

7-day free trial. Setup in under 24 hours. No credit card required.